Privacy Policy

Who we are

Fortera Security Limited ("Fortera", "we", "us") is a company registered in england and wales. This policy explains how we handle information provided through this website or in the course of business enquiries.

Information submitted through this website

If you contact us through the website enquiry form or by email, we receive the information you choose to provide. This typically includes your name, work email address, company, role, the topic of your enquiry and the content of your message.

We ask that you do not include confidential technical details, credentials or sensitive personal information in an initial enquiry.

Business enquiries and contact information

We may also hold business contact information obtained through professional networks, referrals, partner introductions or publicly available business sources, for the purpose of responding to or initiating a business conversation.

How we use information

We use the information to respond to enquiries, understand a stated requirement, assess whether our services are an appropriate fit, and to manage any resulting business relationship. Where relevant, we may use business contact details to follow up on a prior conversation.

We do not sell personal information.

Legal basis

Where UK data protection law applies, we generally rely on legitimate interests (responding to business enquiries and managing business relationships) or the steps necessary to enter into or perform a contract.

Retention

We retain enquiry and business contact information for as long as it remains relevant to an active or prospective business relationship, and for any period required to meet legal, accounting or contractual obligations. Information that is no longer needed is deleted.

Third party service providers

We use third party providers to operate this website, host content and handle email. These providers process information on our behalf and only in line with our instructions.

Cookies

This website is designed to function without advertising or tracking cookies. If cookies or analytics are introduced in future, this policy will be updated and, where required, consent will be requested.

Your rights

Subject to applicable law, you may have the right to request access to the personal information we hold about you, ask for it to be corrected or deleted, object to or restrict certain processing, and to lodge a complaint with the Information Commissioner's Office.

Security

We apply technical and organisational measures appropriate to the limited information we hold. No statement in this policy should be read as a claim to hold any specific certification or accreditation.

Contact

To make a request or ask a question about this policy, contact contact@fortera.security.

Changes to this policy

We may update this policy from time to time. The version published on this page is the version currently in effect.